Frequently Asked Questions β¨
What is RaaR?
RaaR is a carefully curated collection of beautiful, practical and unique finds for families β chosen with everyday life in mind.
Inspired by real family moments (and plenty of ideas from our own little ones), we look for pieces that bring joy, feel special, and make daily routines a little easier.
We believe the things that surround us matter. Family life is naturally full of colour, creativity and little treasures β and we think those everyday things should be as beautiful as they are useful.
From clever designs that solve little everyday problems to pieces that simply make you smile, every RaaR find is thoughtfully chosen with purpose.
We only select items we truly love, use and would happily bring into our own home.
Orders & Products
Where do your products come from?
We carefully source our products from brands and suppliers that share our love for thoughtful design, quality and functionality.
Many of our finds come from European brands that combine beautiful design with clever ideas for everyday family life.
We're always looking for unique pieces that feel a little different β products we are excited to discover, use and share.
Do you have all products in stock?
Yes, all items available on our website are in stock and ready to order (unless marked βsold outβ).
Because RaaR is a carefully curated collection, some items may be available in limited quantities.
If something you love is sold out, please get in touch β we may already have more on the way or be able to let you know when it's back.
Where do you deliver?
We currently deliver across Malta and Gozo.
International delivery may be available on request. PleaseΒ get in touch before placing your order and we'll be happy to provide a shipping quote where possible.
How long will my order take to arrive?
We carefully pack and prepare your order within 1β2 business days.
Once dispatched, delivery across Malta and Gozo is typically completed within 3β5 business days.
Need something sooner? Please get in touch before placing your order and we'll do our best to help where possible.
Can I send an order as a gift?
Yes. Many RaaR finds make beautiful gifts β from everyday little surprises to special occasions.
If you're sending something special, please get in touch before placing your order β we'll do our best to help with any requests where possible.
How do I look after my products?
Care instructions vary depending on the item and are usually included on the product packaging, labels or information leaflets.
Where helpful, we may also include extra care details on our website.
If you're ever unsure how to care for your RaaR picks, just contact usΒ β we'll be happy to help.
Will you be adding new products?
Yes. We're always searching for those special discoveries β clever products that make family life easier, beautifully designed pieces made to last, and unique finds that bring a little joy to everyday moments.
Returns & Refunds
Can I return an item?
We hope you love your RaaR order, but if something isn't quite right, we're here to help.
You can find all the details on our Returns & Refunds page.
Payment Methods
What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay. You may also choose to pay cash on delivery.
All online payments are processed securely, and our website uses SSL encryption to help keep your personal and payment information safe.
Getting in Touch
How can I contact you?
If you have any questions, need help choosing something, or would simply like to get in touch β we'd love to hear from you.
You can contact us here.